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Frequently Asked Questions
We accept STL, OBJ, and 3MF files. If you're unsure, feel free to contact us before submitting!
Yes! All prints are fully supported, cleaned, and cured. You’ll receive a high-quality, ready-to-paint mini.
We print your custom minis using the same high-detail resin we use for our standard minis to get a crisp, durable finish perfect for painting and tabletop play.
Most custom minis ship within 3–5 business days. Larger or more complex models may take longer.
Absolutely! Just let us know how many you need of each mini in the order notes on the cart page.
We don’t modify your file unless requested. If you’d like us to check scale or orientation, just ask, we’re happy to help!
Because each mini is custom printed just for you, we do not offer refunds. However, if there’s an issue with the quality of your print, reach out within 7 days of receiving your order and we will potentially reprint your mini on a case-by-case basis.
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