Shipping policy

Shipping and Delivery Times
We make all of your products to order. For a typical order, you can expect production to take 2-3 business days + the shipping time. Shipping time for orders depends on the shipping method selected and the location your order is being shipped to.

Delivery times shown at checkout are estimated windows, not guaranteed dates. Actual transit times are handled by third-party carriers and may vary depending on your location, weather, or customs processing. Shipments to remote or rural areas may take longer. Once an order leaves our facility, carrier delays are outside of our control but we’ll always do our best to support you if issues arise!

Please note any custom requests (custom scale, custom miniatures), large quantities, or large models may require extra time.